Zinergy Help Desk Software Dashboard

The Dashboard

See Critical Problems At a Glance

Increase the visibility of real-time business operations for faster, more informed decisions that improve performance and efficiency. The dashboard provides at-a-glance charting with an instant visual overview. See service requests across virtually any metric to make your customer service more meaningful.

The dashboard screen shows a view of data for each support member. See the incoming calls, emails, and tickets to make decisions that will improve the operation of the organization.

Supervisors can also view the incoming requests and other data to help asses how to best utilize each support agent. They can grant dashboard access to some users and restrict it to others. Customizing the dashboard layout, tabs, and functionality makes the it a great place to locate important information.

Using Zinergy Service Desk Software, you can easily track performance and tickets status in real-time. Manage the performance of your team and identify areas to improve communication between team members and with customers.

The customizable dashboard gives you the information you need specific to your organizaiton. Our Service Desk software facilitates quick responses which ultimately increases your help desk support performance.

Zinergy changes the way you view your customers and the way we do business. Zinergy is a very powerful Help Desk solution, which was designed to make customer service tasks easier and more functional for your help desk team members and support staff.  Zinergy’s Help Desk Dashboard is packed with features that deliver all the information your team needs to fix incidents quickly and easily.

Client's Feedback

KBR uses Zinergy Software to monitor and maintain their network and facility issues in Qatar, Saudi Arabia. They needed a way to be able to get a ticketing system up and running in a short amount of time.

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