Electronic ticketing has become an industry standard for customer support. Our unified ticketing software system takes full advantage of the latest technology to best serve your users. Multiple user-defined fields, colors, labels and more let you customize and flag tickets so they are seen immediately and resolved by the right people.
Zinergy’s Help Desk Ticketing Software allows you to establish seamless communication and a simple interaction platform with the customers who are requesting technical service. Seeing the tickets that have been resolved, those that are in progress, and those that are incoming in one software application centralizes your help desk system.