Service Desk Software | Customer Support Software - Zinergy

Customer

SATISFACTION

Has Never Been Easier

Zinergy is a leading web-based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy’s service desk software is easy to set up, easy to use and can be flexibly integrated with other business applications. Zinergy’s clear and organized user interface gives you the power to perform any service desk task quickly. Zinergy is web-based customer support and helps desk software, it is offering more than a single solution. It is several web-based support product offered in one package so you get convenience and functionality.

Web-Based Customer Support Software

Get increased communication and reporting with the flexibili- ty you needs to be work for your individual organization’s needs. Good customer support needs to be responsive.

Knowledge Base Software

Give your users access to solutions and resolutions through your websites. Your customers can find answers to their prob- lems before the call reaches you

Asset Management

Create and track your equipment or assets records in one place with the Zinergy Asset Manager. This module tracks assets such as software, hardware and technical equipment.

Zinergy Help Desk Software Dashboard

Increase the visibility of real-time business operations for the faster, more improved decision that improves performances efficiency. The dashboard provides at a glance charting with an instant visual overview.

Zinergy Help Desk Software Report

Know what is happening with your organization so you can make strong decisions. Reporting has become critical in today’s business environment. Organizations can make de- cisions based on Zinergy data gathering feature.

Ticketing Management

Streamline your ticketing management with Zinergy Help Desk Ticketing software. A ticketing system enhances com- munication between team members and customers to pro- actively solve issues and concerns.

Zinergy Help Desk Software Dashboard

Web-Based Customer Support Software

Get increased communication and reporting with the flexibili- ty you needs to be work for your individual organization’s needs. Good customer support needs to be responsive.

Zinergy Help Desk Software Report

Knowledge Base Software

Give your users access to solutions and resolutions through your websites. Your customers can find answers to their prob- lems before the call reaches you

Ticketing Management

Asset Management

Create and track your equipment or assets records in one place with the Zinergy Asset Manager. This module tracks assets such as software, hardware and technical equipment.

Our Services

Point & Click Floor Maps

DeskFlex is a customizable hoteling and scheduling solution for workspaces, conference rooms, desks, parking spaces, equipment. Make your business more flexible and efficient with out hoteling system.

MS Outlook/MS Exchange Integration

DeskFlex merges with MS Outlook/MS Exchange Integration so all your reservations can be viewed in one place. DeskFlex also integrates with Outlook calendaring to make scheduling and reservation easy.

Room Display Touchscreen

Room scheduling made easy. DeskFlex’s Room Display Touchscreen is a great way to manage your conference rooms, meeting rooms, classrooms, training and operating rooms.

Room Scheduling

Room scheduling is an easy way to reserve, check or cancel reservations for workspaces or conference rooms. The intuitive interface makes DeskFlex’s room scheduling a great way to cut Operational costs.

Workstation Touchscreen

The DeskFlex workstation touchscreen was specially designed for technical or scientific applications. Intended primarily to be used by an individual person at a time.

FlexCube

A simple and quick solution for on-demand workstations. Flexcubes display the availability of workstations in real-time. Assisting in the transition from traditional offices to hoteling