Zinergy Help Desk Solution allows you to input information about an asset within the database and then link the information to incoming tickets. That asset can be linked to a contact or a site for record-keeping accuracy. All this information is then stored in your central server.
You can also attach any documents, such as manuals, configuration settings, and/or lease agreements, etc., to every asset. You can monitor assets through their lease term and/or purchase date, repair schedule, or until their disposal. Each asset’s information can be stored electronically and is accessible to anyone with permission to allow them to track company assets or those of an organization.